The Certification Process
Begin your certification journey. Best Practice specialises in management systems that are designed to get the best results from your organisation, close gaps and improve your customer journey. For more than 15 years we’ve been helping businesses in Australia and around the globe to reach their full potential, and with our team of professional assessors, we’re one of the best in the business.
Best Practice is a certification company with a difference- and the difference is our customer focus.
Certification can at times be a confusing, overwhelming process, but we’ve put together a comprehensive list of resources to help you on your journey. We’re proud of our industry-leading Youtube channel that is filled with in-depth guides and how to’s, as well as our blog and social media posts that are designed to give you as much help and assistance as possible.
What's In Your Certification Process
The certification process begins with an optional gap analysis performed by Best Practice assessors. We evaluate your management system to each clause of the relevant standard. The gap analysis helps to identify the level of compliance that your existing management system has, and provides an opportunity to further develop any areas for improvement.
At the completion of the gap analysis, we provide an assessment report outlining any faults in your management system that needs to be addressed prior to certification.
The purpose of the stage one assessment is to evaluate your management system documentation, including policies, processes, management review records, scope and context as well as system implementation. It sets the foundation for the stage two assessment
The stage two assessment is the final step of the initial certification process. To achieve certification against your systems, we need to verify that the documented requirements of the standard are implemented across the business. We visit your offices and premises as well as partake in discussions with relevant individuals in your business.
The aim of the stage two assessment is to verify that you are doing what your system documentation says you do. Your management system is assessed and verified as being implemented.
Once your stage two assessment is verified and the process is complete, a ‘Statement of Certification’ is issued, confirming compliance with the relevant standard.
This certification is valid for a three-year period from the date of issue.
Surveillance assessments will need to be performed on a regular basis to maintain your certification.