ISO 9001 certification offers more than just prestige. If done right, this certification can deliver several benefits to your organisation and customers. As an international standard, ISO 9001 outlines the essential requirements for a Quality Management System (QMS). It also provides the guidelines and policies in the organisation intending to improve quality and processes.
In particular, ISO 9001:2015 certification demands that your organisation should provide goods and services that continually meet customer requirements. You should also seek to improve customer satisfaction through continuous improvement and ensure that your company complies with all the relevant statutory and regulatory requirements.
There are many benefits your organisation and customers can enjoy by implementing ISO 9001.
Benefits of ISO 9001 to Your Company
- International Recognition
ISO 9001 certification places your organisation in a better market position on a global scale. It also gives you a competitive edge, allowing you to unlock new exciting and profitable opportunities, thus boosting your bottom line.
- Increased Efficiency
ISO 9001 allows you to implement processes that are based on quality, helping your company to achieve efficiency.
- Improved Supplier Relationships
When you’re ISO 9001 certified, it means you’ve had a third party coming into your organisation frequently to audit your business processes and procedures. This gives your business credibility and increases supplier confidence in what you do.
- Better Record Keeping
Implementing ISO 9001 ensures your procedures are written down and records are maintained in order. Proper documentation allows you to improve process efficiency and handle customer complaints better.
- Improve Product and Service Quality
The key concept behind ISO certification is quality control. By integrating this standard into your company, you commit to delivering consistent quality outcomes every time through an integrated continuous improvement cycle.
- Standardisation of Processes
As redundant as it may seem, emphasising the standardisation of processes and procedures contained in ISO 9001 can help prepare your company for massive growth. With this standard, you can pass the knowledge to all your team members to help maintain the quality of your product or services, whether an employee is dismissed or not. This can also help promote employee training to ensure your organisation operates at its best.
What Are the Benefits of ISO 9001 to Your Customers?
- Improved Experience
The collaboration between your organisation, stakeholders, and customers will create an improved customer experience and facilitate customer retention.
- Assurance of service
Certified companies use their certification to prove they can provide consistent, high-quality solutions delivered on time.
- Reduce Product Returns
With ISO 9001 certification, you can detect and resolve issues before they reach the customers. That helps you reduce the need for returns while improving the customer experience.
Contact Best Practice Biz Today
If you are interested in implementing the ISO 9001 quality management standard, the expert team at Best Practice Biz can help. Get in touch to learn how we can help with your ISO 9001 certification.