Free Guides

Please help yourself to our collection of free guides to assist your organisation in improving and streamlining your business processes.

Human Resources Guides

Putting together a comprehensive employee handbook can be a time-consuming process. Yet, it’s a crucial part of imparting your organisation’s mission and way of operating to all new staff that you bring on board. 

In the hope, we can make this a more streamlined process, we’ve put together our Employee Handbook Template that you can use to tailor to your operations and inform any new member of your team of the high-performing organisation that they’ve joined.

Working from home, while convenient can also raise a number of issues that can erode an organisation’s productivity, as well as the health and culture of its employees. 

That’s why we’ve designed a guide that focusses on how to maximise your productivity while you’re working remotely but also to maintain your emotional state and motivation. 

The guide covers both the employer, and employee’s perspective, so management can keep the organisation moving, and employees can look out for each other- all from the comfort of home.

Our winning formula to recruitment has been designed to streamline the process, as well as alleviate a number of the most common pain points that employers face when looking for new members of the company.

Finding that person is only the beginning of the journey, but with this winning formula, you’ll have all the backing you need when it comes to finding, inducting and supporting those employees to start contributing to your organisation. 

Personal Development & Business Improvement Guides

We’ve put the best – and the worst – leadership behaviours under the microscope so you can get an understanding of what works, what doesn’t work- and why.

Our guide not only draws on our extensive experience it also uses two expert sources on the topic of leadership, which we’ve synthesised into an easy to read, informative guide that you can use to inspire those around you, or inform those in a leadership role in your organisation how they can make their actions more effective and influential.

Getting on top of things can be difficult, but it’s almost impossible if you can’t organise your priorities.

The Best Practice Action Plan will help you get more out of your impact out of your meetings, and more effective results from your team.  

With our action plan, the decision-making process, as well as goal-tracking and accountabilities are clearly mapped out, to keep you on-task and on-track.

Our guide looks at both your short and long-term outlook, and helps facilitate a clearer, more streamlined way of operating.

If 2020 has taught us anything, it’s that you can never be too prepared for a sudden crisis.
 
With the Best Practice Business Continuity Guide, you’ll gain an understanding of an organisation’s inherent risks, as well as a set of tools that helps you plan for the potential unknowns. 
 
With around thirty-pages of step-by-step explanations and templates, our business continuity plan allows you to tailor-fit a set of contingency plans for your organisation to help mitigate and minimise the impact of a crisis on your organisation. 

Improving your website’s SEO is one of the most effective means of attracting new customers to your organisation. Over the long-term, it also stands to save you thousands on advertising online.

The problem is that it can be a difficult task getting an idea of where to start, what to do and the inevitable confusion that comes with having to learn a host of new concepts.

In this guide, we’ve broken the essentials down for you, in the hope that you can lift your organisation to the top of the search rankings and serve your products and services to a wider audience.

Do you know how likely your customers are to recommend your business to a friend? Net Promoter Score (NPS) allows you to ask one question to gauge your customer’s satisfaction, reducing the need for lengthy surveys that your customers may not have time to fill out. Learn to measure, evaluate and improve your customer loyalty. 

This guide outlines how you can conduct and calculate your own net promoter score. 

Changes inside your organisation that are directly informed from a net promoter score can be some of the most impactful decisions you’ll make. 

COVID-19 Response Guides

We want to ensure your return to work is as safe as possible, and to offer guidance we have created the Best Practice COVID-19 Cleaning and Hygiene Guide for workplaces.

We have outlined the specific guidelines around the employee’s and employer’s responsibilities, cleaning protocols, how to specifically clean areas of your office, meeting rooms, front desk, foyer, kitchens and how to follow social distancing guidelines whilst working.

Gyms and personal trainers are in a tricky position when it comes to COVID-19, largely because whatever policies you implement, they remain reliant on the general public doing their part in following best health practices.

Gym patrons are accustomed to things like cleaning equipment after use, so if you make the right changes, install adequate signage and inform your guests, they’re likely to adopt a more hygienic method of working out.

In our guide, we’ll cover what you can do to train your staff, and how you can best inform your patrons on how they can help minimise the potential spread of coronavirus.

We have created the Best Practice COVID-19 Cleaning and Hygiene Guide for the hospitality industry. Is there someone you know that should read this guide? 

We have outlined the specific guidelines around the employee’s and employer’s responsibilities, cleaning protocols, how to specifically clean areas of your restaurant, club, bar, cafe or hotel, and how to follow social distancing guidelines whilst working. 

If you’re feeling unsure of what exactly you should be doing in your establishment, or you need a resource to show your employees to learn the best practices, let our guide do the thinking for you.

With the sheer volume of information coming out each and every day related to the COVID situation, it’s easy to have some form of information overload.

That’s why we’ve put together a list of essential considerations for you and your team to look at as you return to business as usual, in a new, unusual environment.

It is important that you have signs and posters around the workplace to remind workers and others of the risks of COVID-19 and the measures that are necessary to stop its spread.

This includes posters on what is COVID-19 and how you can stop it spreading, how to wash your hands and the physical distancing requirements.

You are encouraged to download and print the following signs and posters to put up around your workplace. They cover all aspects of hygiene and advice of business change of operation due to COVID-19.

Free Guides

Please help yourself to our collection of free guides to assist your organisation in improving and streamlining your business processes.

Human Resources Guides

Putting together a comprehensive employee handbook can be a time consuming process. Yet, it’s a crucial part of imparting your organisation’s mission and way of operating to all new staff that you bring on board. 

In the hope we can make this a more streamlined process, we’ve put together our Employee Handbook Template that you can use to tailor to your operations, and inform any new member of your team of the high-performing organisation that they’ve joined.

Working from home, while convenient can also raise a number of issues that can erode an organisation’s productivity, as well as the health and culture of its employees. 

That’s why we’ve designed a guide that focusses on how to maximise your productivity while you’re working remotely, but also to maintain your emotional state and motivation. It covers both the employer, and employee’s perspective, so management can keep the organisation moving, and employees can look out for each other- all from the comfort of home.

Our winning formula to recruitment has been designed to streamline the process, as well as alleviate a number of the most common pain points that employers face when looking for new members of the company.

Finding that person is only the beginning of the journey, but with this winning formula, you’ll have all the backing you need when it comes to finding, inducting and supporting those employees to start contributing to your organisation. 

Personal Development & Business Improvement Guides

We’ve put the best – and the worst – leadership behaviours under the microscope so you can get an understanding of what works, what doesn’t work- and why. 

Our guide not only draws on our extensive experience it also uses two expert sources on the topic of leadership, which we’ve synthesised into an easy to read, informative guide that you can use to inspire those around you, or inform those in a leadership role in your organisation how they can make their actions more effective and influential.

Getting on top of things can be difficult, but it’s almost impossible if you can’t organise your priorities. The Best Practice Action Plan will help you get more out of your impact out of your meetings, and more effective results from your team.  

With our action plan, the decision-making process, as well as goal-tracking and accountabilities are clearly mapped out, to keep you on-task and on-track. Our guide looks at both your short and long-term outlook, and helps facilitate a clearer, more streamlined way of operating.
If 2020 has taught us anything, it’s that you can never be too prepared for a sudden crisis. 

With the Best Practice Business Continuity Guide, you’ll gain an understanding of an organisation’s inherent risks, as well as a set of tools that helps you plan for the potential unknowns. 
 
With around thirty-pages of step-by-step explanations and templates, our business continuity plan allows you to tailor-fit a set of contingency plans for your organisation to help mitigate and minimise the impact of a crisis on your organisation. 

Improving your website’s SEO is one of the most effective means of attracting new customers to your organisation. Over the long-term, it also stands to save you thousands on advertising online.

The problem is that it can be a difficult task getting an idea of where to start, what to do and the inevitable confusion that comes with having to learn a host of new concepts.

In this guide, we’ve broken the essentials down for you, in the hope that you can lift your organisation to the top of the search rankings and serve your products and services to a wider audience.

Do you know how likely your customers are to recommend your business to a friend? Net Promoter Score (NPS) allows you to ask one question to gauge your customer’s satisfaction, reducing the need for lengthy surveys that your customers may not have time to fill out. Learn to measure, evaluate and improve your customer loyalty. 

This guide outlines how you can conduct and calculate your own net promoter score. 

Changes inside your organisation that are directly informed from a net promoter score can be some of the most impactful decisions you’ll make. 

COVID-19 Response Guides

We want to ensure your return to work is as safe as possible, and to offer guidance we have created the Best Practice COVID-19 Cleaning and Hygiene Guide for workplaces.

We have outlined the specific guidelines around the employee’s and employer’s responsibilities, cleaning protocols, how to specifically clean areas of your office, meeting rooms, front desk, foyer, kitchens and how to follow social distancing guidelines whilst working.

We have created the Best Practice COVID-19 Cleaning and Hygiene Guide for the hospitality industry. Is there someone you know that should read this guide? 

We have outlined the specific guidelines around the employee’s and employer’s responsibilities, cleaning protocols, how to specifically clean areas of your restaurant, club, bar, cafe or hotel, and how to follow social distancing guidelines whilst working. 

Gyms and personal trainers are in a tricky position when it comes to COVID-19, largely because whatever policies you implement, they remain reliant on the general public doing their part in following best health practices. 

Gym patrons are accustomed to things like cleaning equipment after use, so if you make the right changes, install adequate signage and inform your guests, they’re likely to adopt a more hygienic method of working out. 

In our guide, we’ll cover what you can do to train your staff, and how you can best inform your patrons on how they can help minimise the potential spread of coronavirus.

Free Guides - COVID

We’ve put together a list of essential considerations for you and your team to look at as you return to business as usual, in a new, unusual environment.

If you’re feeling unsure of what exactly you should be doing in your establishment, or you need a resource to show your employees to learn the best practices, let our guide do the thinking for you.

It is important that you have signs and posters around the workplace to remind workers and others of the risks of COVID-19 and the measures that are necessary to stop its spread. 

This includes posters on what is COVID-19 and how you can stop it spreading, how to wash your hands and the physical distancing requirements.

You are encouraged to download and print the following signs and posters to put up around your workplace. They cover all aspects of hygiene and advice of business change of operation due to COVID-19.

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