ISO 27001:2013 is the master shield that protects information security within the integrated systems. At Best Practice, ISO 27001:2013 standard is easily available for certification via electronic assessments and audits around the globe. ISO 27000 series is one of the most recognized information security standards in the world, especially in the modern digital world.
Annex. A: 16 – Information Security Incident Management
Information Security incident management is the process of identifying, managing, recording, and analyzing security threats or incidents in real-time. Policy violations and unauthorized access to data such as health, financial, social security numbers, and personally identifiable records are all examples of security incidents.
Annex A:16 is all about the management of incident reporting, analyzing the risk, and how to eliminate the same from occurring again.
Annex. A:16.1 Management of information security incidents and improvements
Annex A: 16.1 main objective is to ensure a clear and successful strategy, including communication on security incidents and vulnerabilities, for information security incidents management.
Annex. A:16.1.1 Responsibilities and Roles
Annex A: 16 insists that the organizations must ensure that the procedures should be established for a quick, effective, and orderly response to the information security incidents. These procedures must define the roles and responsibilities of management. In order to ensure the proper coordination and development of these policies, one must do the planning. These pannings could include monitoring, identifying, reviewing the protocols. Mostly a senior manager is responsible for such activities and delegates the roles ahead. Annex A:16 highly recommends maintaining a security incident plan and generate a recovery report thereafter.
“Threat is a mirror of security gaps. Cyber-threat is mainly a reflection of our weaknesses. An accurate vision of digital and behavioral gaps is crucial for a consistent cyber-resilience.”
― Stephane Nappo
Annex. A:6.1.2 Reporting Information Security events
A:16.2 Incident reporting protocols must be established. A little ignorance of such incidents could lead to heavy information loss. Some of the obvious reasons for reporting a security incident include; ineffective security controls; assumed breaches of information integrity or confidentiality or availability issues.
Annex. A:6.1.3 Reporting Information Security Weakness
Both employees and contractors made aware prior to the engagement of services, that all the security incidents need to be reported. For that purpose, a training module must be available and acknowledged by the appropriate users. For instance, if someone is not able to access any information, that is the availability issue, so it needs to be reported.
Annex. A:16.1.4 Assessment of and Decision on Information Security Events
Information security events shall be assessed thoroughly, and determine if the incidents are classified as security incidents or not. For instance, If any employee forgets their password for the system, it could be easily recoverable. All information security events to be evaluated by the contact point on the agreed security event and classification scale and whether the event should be considered as a security incident. Incidents detection and prioritizing can help to assess the nature and severity of an incident.
Annex. A:16.1.5 Response to Information Security Incidents
Where you find an incident event that happened, one must readily available for the response incident plan. Auditors will therefore need to document the action plan on behalf of knowledge gained while resolving the security incidents. If any organization looking the adapt the ISO 27001 Certification, it must have initial plans to control such breach events.
Annex. A: 16.1.6 Learning from Security incidents
Any security incident action plan that used to resolve the issue, must be stored for future learning. This is how the management can save time and energy to implement these protective measures to deal with future threats. Any knowledge gained after analyzing the risk and the treatment must be shared with the employees and the stakeholders.
Annex. A:16.1.7 Collection of Evidence
The organization will define, obtain, procure, and retain information as documentation and implement procedures. Where the organization identified that a security incident may result in legal or disciplinary action, they should carry out the collection of evidence carefully, ensure a good chain of custody and avoid any threat of being caught out by poor management. It’s more sensible to gather information on security incident management clearly to disciplinary procedures too. Everyone should know to take precautions whilst also being clear on the consequences for those who fail to take it seriously.