What Our Clients Say
"Excellent process. BPC and our lead auditor have adapted well to the covid-19 e-auditing process. They ran a well structured audit, and encouraged open participation from the Trendspek team."
"Once again the process of undertaking an E-Audit was made streamline and easy thanks to Nazir. His knowledge and understanding is an absolute credit to him, and allows him to consistently understand the less obvious functions of system aspects together with offer great advice and guidance. The process was a pleasure to be apart of as always."
"We conducted this assessment via e-audit, which was convenient for both parties and worked well. I would be interested in using e-audits more in future even though we specifically did this one because of Covid-19."
"Continue being fun and professional with auditing and we really appreciate the e-auditing capability to support keeping our accreditation schedule, despite the wide scale working from home changes being deployed. Looking forward to engaging you for the review and re-certification sessions in future."
Best Practice provided a great experience from the first meeting with setting out what the scope was about, understanding the nature of our business operations and the complexity of the scale of the business across 40 Countries. Meetings were structured and to the point with no wasted time and clear goals and direction on how long and what needed to occur. Prep work was simple and smooth. No surprises to the scale of the audit and the direction the auditors went. Audit questions went deep and realistic, the audit was focused and did not go off scope or on tangents. Auditors experience in investigation of the business process gave me comfort that the business was well versed and strong auditors in their field. The Audit days went fast as it felt like collaboration to the assessment, questions and observations on what was identified that needed further fine tuning were not statements or methods on how to improve but conversations leading back to the business on how to discover solutions to improve. Highly recommend Best Practice one of the few audit business I have engaged over time where there has been clarity through out the entire process.
What seemed like a daunting task proved to be a very positive experience. Roger Swift was very helpful and put us at ease. Roger certified us for ISO45001 and Melanie completed our annual surveillance for ISO9001. We switched to Best Practice as our previous auditors of our 9001 surveillance were very rigid and did not offer the personal touch like Best Practice. They have a simple fresh approach and achieve whats required with lots of knowledge to get the best out of our business.
Initially, certification seemed daunting to us. We were grateful for the guidance and expertise provided by Niko from Best Practice during the auditing process. The way he approached us was extremely supportive, and he seemed genuinely committed to helping us succeed. As a result of their suggestions, we were able to further strengthen our system. We also benefit from our access to Best Practice Training Academy's free training, which helps us develop and invest in our employees.