We know that the product or service you’re bringing to market is outstanding- but what if it got even better? Sometimes in business, great isn’t good enough, and if you’re facing steep competition in a crowded market, it’s increasingly difficult to separate yourself from the crowd.
Today we’re going to talking about one of the most beneficial investments your organisation can make. Let’s get started.
What is ISO 9001:2015?
The ISO 9001:2015 certification is an internationally recognised quality management system for organisations. ISO 9001:2015 is used by many organisations, regardless of size or area of specialisation. Over one million companies, across 170 countries are certified to ISO 9001.
ISO 9001 was developed from a number of quality management principles including a strong customer focus, relationship management, the influence of top management, and continual improvement. ISO 9001 helps organisations meet the needs of their customers and stakeholders more effectively. This is achieved by developing a framework to ensure that customers consistently receive high quality products and services.
In essence, it’s a new way of operating that gives you the framework, as well as industry tried-and-tested operational strategies that you can tailor to your own operations. ISO 9001 ensures that the quality of your products and/or services never slips, and that you’re delivering on your promises to customers with each and every transaction.
What are the benefits of ISO 9001?
- Improve your products and services: Create efficiencies and ensure continuous improvement of your products or services.
- Increased efficiency and productivity: When organisations certify to ISO 9001, they are able to understand how they can meet the needs of their stakeholders and customers more effectively.
- Save time and money: By having a sophisticated understanding of how an organisation can align with their customer needs, they can save time and money spent on inefficient and costly tasks.
- Internationally recognised: The certification is ISO 9001, is internationally recognised Quality Management Standard. The ISO 9001 offered by Best Practice Biz is is JAS-ANZ accredited to provide certification globally.
- Marketing advantage: Certifying to ISO 9001 can create a competitive advantage in today’s challenging marketplace.
- Inspire staff: Through developing a uniform strategy committed to improving business operations.
- Retain customer trust: By delivering on promises and exceeding expectations.
- Increased profits: Streamlining internal operations, innovating and scaling up, or creating and entering new markets can generate increased profits for organisations.
- New tender & work opportunities: Large-scale and government contracts are typically only offered to organisations certified to a quality management system like ISO 9001.
What does it mean to be certified to ISO 9001?
When an organisation is certified to ISO 9001, they are able to show their stakeholders and customers that they have met the requirements set out in the ISO 9001 standard. Moreover, when an organisation is certified to ISO 9001, it shows they are committed to improving the customer experience, while simultaneously, improving their business and operations.
ISO 9001 Implementation
To become certified to ISO 9001, your organisation must undergo evaluation, have ongoing surveillance audits and provide feedback on how you can better improve your organisation to align more effectively with your customer needs.